AI Transformation
Turning business ambiguity into governed AI-enabled work, with adoption paths, executive documentation and measurable operating routines.
AI adoptionHITLworkflow automationAI literacy
Available · Remote · Hybrid · Madrid
Daniel Medina Sánchez
AI Transformation & Digital Operations Leader
I help organizations turn operational complexity into AI-enabled, measurable and governed work systems. Hybrid executive with 15+ years across Digital Workplace, Public Sector, ITSM and large-scale operations.
Experience & Credentials
AyesaKonectaHarvardX CS50TransformIA AI LabENEB MBA
15+
Years Experience
560+
People Led
Profile
Daniel Medina
AI Transformation & Digital Operations Leader
AI TransformationITSMHITL
€12M+
P&L Managed
3
Countries
HarvardX CS50x + CS50AI
15+
Years Experience
560+
People Led
3
Countries
€12M+
P&L Managed
CS50x+AI
HarvardX
Executive positioning
AI transformation with operating discipline
The portfolio is built around evidence: leadership scale, public-sector delivery, technical AI literacy and public-safe proof-of-work.
Digital Workplace / ITSM
Modern Workplace, service workflows and stakeholder delivery for large organizations and public-sector environments.
ITSMAtlassian JSMpublic sectordelivery
Operations Transformation
Large-scale service delivery, SLA/KPI governance, process redesign and executive client reporting across multi-country operations.
P&LSLA/KPICXservice delivery
Human-in-the-Loop Systems
AI workflows designed with human approval gates, evidence receipts, public-safe demos and explicit boundaries for sensitive action.
governanceevidenceapproval gatesresponsible AI
Proof-of-work
Public-safe evidence of delivery
Case studies are intentionally high-level: they show scope, operating model and judgement without exposing private customer data, private TransformIA runtime code or sensitive documents.
Digital Workplace / Public Sector
Ayesa: Public Sector Digital Workplace & ITSM
Digital transformation, Modern Workplace, user experience and ITSM work for public-sector and enterprise environments.
Digital WorkplaceITSMPublic SectorAtlassian JSM
Public sector delivery exposure
Operations / Service Delivery
Konecta: Operations Transformation at Scale
Large-scale insurance, CX and contact-center operations across Spain, Portugal and Colombia, with executive operating cadence and KPI governance.
OperationsP&LSLA/KPIInsuranceCX
560 people led at peak scale
AI Lab / Proof-of-Work
TransformIA AI Lab: Human-in-the-Loop Work Systems
A public-safe AI lab demonstrating how business intent becomes governed digital work through Work Units, policy gates, evidence receipts and human review.
HITLAI WorkflowsGovernanceProof-of-work
Human-in-the-Loop operating model
Technical AI Foundation
HarvardX CS50x + CS50AI: Technical Foundation
CS50x and CS50AI completed as a technical foundation for computer science, AI concepts and business-to-engineering translation.
CS50xCS50AIPythonAIComputer Science
C, Python, SQL, algorithms and data structures
TransformIA Lab / HITL execution
From prompts to governed digital work systems
TransformIA Lab is the public-safe proof layer: Work Units, policy gates, evidence logs, value receipts and human approval before sensitive action. It demonstrates how Daniel turns AI interest into controlled operational execution.
No private runtime code
No customer data
No autonomous calendar action
No unsupported ROI claims
HITL workflow cockpit
Synthetic operating model
1
Business intent captured
Traceable, reversible and approval-based. No external system is called from this public demo.
2
AI proposes a draft
Traceable, reversible and approval-based. No external system is called from this public demo.
3
Policy gate checks risk
Traceable, reversible and approval-based. No external system is called from this public demo.
4
Human reviews and corrects
Traceable, reversible and approval-based. No external system is called from this public demo.
5
Evidence receipt is logged
Traceable, reversible and approval-based. No external system is called from this public demo.
6
Next action remains approval-based
Traceable, reversible and approval-based. No external system is called from this public demo.
Recruiter Concierge
Ask the portfolio, with human approval boundaries
A deterministic public-safe demo that answers recruiter questions from local portfolio evidence. Interview actions remain pending Daniel approval.
Local rules · No external AI call
Recruiter Concierge
Deterministic · public-safe · no external AI call
Boundary: no calendar event, email or recruiter action is executed automatically.
Ask about Daniel Medina Sánchez using public portfolio evidence. Interview, calendar or follow-up actions always remain pending Daniel approval.
CS50x + CS50AI
Technical literacy for applied AI transformation
The technical foundation supports better AI project judgement: enough computer science and AI literacy to reason with engineering teams, evaluate constraints and avoid hand-wavy transformation.
HarvardX CS50x + CS50AI
C, Python, SQL, algorithms, data structures, search, knowledge representation, uncertainty, optimization, machine learning, neural networks and NLP.
Business-to-engineering translation
AI evaluation and prompt workflow literacy
Automation and workflow architecture concepts
Public-safe demos without publishing CS50 solutions
Operations / transformation / public sector
Enterprise execution, not just AI narrative
The core positioning is deliberately hybrid: Daniel combines operational scale, public-sector delivery and technical AI learning to make transformation credible.
Operations
SLA/KPI governance, P&L, productivity, quality and recurring executive cadence.
Public sector
Stakeholder alignment, documentation discipline and ITSM/Digital Workplace delivery context.
AI enablement
Practical adoption systems, HITL oversight and evidence-first automation patterns.
CV hub
Recruiter-ready CV variants
Three public PDF variants are available directly from the Next.js public assets folder.
Professional contact
Available for senior AI Transformation, Digital Workplace and Operations roles
Best fit: AI Project Manager, AI Transformation Lead, Digital Workplace / ITSM Consultant, Operations Transformation Lead, AI Enablement and public-sector delivery roles.